Website Security & Maintenance Sydney
- 24/7 monitoring with same-day critical issue response
- Proactive security patching and performance tuning
- Direct access to Sydney-based senior developers
Keeping your website safe and running smoothly
Sydney’s digital market moves fast, so your website cannot afford to stall. We provide proactive website maintenance in Sydney that keeps sites fast, secure, and conversion-ready. From critical security updates and bug fixes to performance optimisation and ongoing enhancements, our senior website developers and strategists protect your digital backbone.
We do not just patch issues. We make sure your site evolves with your business. With 16+ years of experience, we have helped growth-minded companies avoid downtime, eliminate wasted spend from broken funnels, and keep their sites running at peak performance.
Why businesses choose CCM for website maintenance
Choosing a website maintenance provider is not about finding someone to run updates. It is about finding a team that keeps your site fast, secure, and performing at its best while you focus on running your business.
- Founded in 2008: trusted by businesses Australia-wide for long-term website support.
- Sydney-based team: local, responsive support when issues matter most.
- ROI-driven maintenance: tasks prioritised to boost performance, uptime, and conversions.
- Proactive monitoring and security: 24/7 tracking, patching, and malware protection.
- Scheduled backups and safe rollbacks: daily snapshots with quick restores if needed.
- Performance optimisation: speed tuning, caching, and Core Web Vitals improvements.
- Content and CMS support: updates, bug fixes, and publishing without the delays.
- Transparent reporting and no lock-ins: clear logs, flexible plans, and full ownership of your site.
Who we help with website maintenance
Our maintenance clients share one thing in common: they cannot afford for their website to be an afterthought. These are businesses where uptime directly affects revenue, reputation, or both.
- Local service providers who need sites that generate consistent leads suburb-by-suburb.
- Ecommerce brands running on WooCommerce or Shopify that cannot afford checkout errors or slow pages during peak.
- Marketing managers who want transparent reporting and quick-turn fixes with no dev black boxes.
- Franchises and multi-location teams competing across Sydney’s metro and growth corridors.
What good website maintenance actually looks like
Success in maintenance is not just fixing issues when they appear. It is preventing them. That is why we run proactive updates, performance tuning, and security hardening on a regular cadence, so your site stays fast, stable, and safe. Every change is tested in staging first, with a clear rollback plan, so you are never the guinea pig.
Our team audits plugins and dependencies, removing bloat and patching vulnerabilities before they cause trouble. Backups are automated and versioned, uptime is monitored 24/7, and we keep an eye on Core Web Vitals to protect conversions as well as rankings. Because SEO hygiene matters, we maintain sitemaps, schema, redirects, and crawl health alongside the technical work.
The CMS remains intuitive and tidy, with documented workflows your team can follow. When you need help, support requests are triaged with clear priorities and response times, so nothing gets lost in a ticket queue. The result is a site that runs smoothly week after week: secure, fast, and always ready to grow.
How we deliver reliable website maintenance
- Preventative monitoring: 24/7 security checks, uptime monitoring, and performance scans. Issues are fixed before they escalate.
- Speed and performance optimisation: code reviews, caching, image optimisation, critical CSS, and database tuning to keep Core Web Vitals green. Target: ≤2.5s LCP on mobile.
- Security and updates: scheduled CMS, plugin, and theme updates, vulnerability patching, SSL/TLS management, WAF/CDN configuration, and least-privilege access control.
- Content and CRO support: rapid implementation of new content, landing page updates, analytics events, and UX tweaks to protect funnels.
- Transparent reporting: monthly health reports, full changelog, GA4/GSC highlights, and strategy calls so decision-makers know exactly what is happening and what to do next.
What is included in our website maintenance services
Every maintenance package includes the fundamentals your site needs to perform reliably. There are no surprise fees for basics that should be standard.
- Strategy and setup aligned to Sydney business goals.
- CMS, plugin, and theme updates with staging-first testing.
- Uptime and security monitoring with alerting.
- Bug fixes and troubleshooting with priority response.
- Performance audits and speed optimisation.
- Accessibility and QA sweeps on key templates.
- Transparent reporting and monthly strategy call.
Optional add-ons: custom development, CRO landing pages, SEO optimisation, multi-location rollouts, custom integrations/APIs, data-layer engineering.
Our trusted tech stack and compliance framework
- Platforms: WordPress/WooCommerce, Shopify, Webflow, PHP/Laravel, Headless (WP/Shopify + Next.js).
- Infrastructure: CDN/WAF (Cloudflare), CI/CD (GitHub Actions/Bitbucket Pipelines), Observability (New Relic/Datadog).
- Compliance: practices aligned to OWASP Top 10, WCAG 2.2 AA, and Australian Privacy Principles (APPs).
For ecommerce, we follow PCI-DSS-aware patterns and tokenised payment flows.
Backups and disaster recovery
Automated daily snapshots, point-in-time database restores, multi-region backups, and runbook-ready recovery procedures. We run quarterly fire-drill restores to verify RTO/RPO targets so you know recovery actually works when you need it.
Reporting results that matter
- Core Web Vitals trendline (mobile first).
- Uptime/incident log with MTTR metrics.
- Top funnel pages: speed, errors, and conversion impacts.
- SEO technical health: sitemaps, indexation, structured data.
- Action plan for the next sprint.
Latest reviews
Website maintenance pricing
Most Sydney clients invest from $395 + GST per month for website maintenance, with fixed-fee support packages available. Ecommerce or enterprise sites typically range higher based on complexity and security requirements.
All pricing is indicative. You will receive a fixed-scope proposal after your free audit.
Last updated: January 15, 2026
Meet our maintenance team
Our maintenance team is made up of problem-solvers who thrive on keeping websites healthy and high-performing. From routine updates to urgent fixes, we are hands-on, responsive, and focused on making sure your digital presence never misses a beat.
Yuki Saito
Senior Web Developer | Maintenance & Support
An award-winning developer and industry veteran, Yuki has spent the past 11 years at Click Click Media keeping client sites fast, secure, and squeaky-clean between releases. A true champion of uptime, he ensures that every site runs smoothly behind the scenes – delivering stability, performance, and peace of mind for clients.
Edison Cortina
Web Developer | Maintenance & Support
For the past 5 years at Click Click Media, Edison has been the quiet force behind reliable, issue-free websites. He focuses on proactive maintenance – patching today to prevent tomorrow’s problems – and is often the reason clients never face those dreaded “Friday night” outages. Edison’s steady support keeps sites secure, stable, and performing at their best.
Rik Allison
Senior Manager | Website Projects
With 8 years at Click Click Media, Rik is known for getting complex builds live without the drama – scoping clean, shipping clean, and keeping scope creep firmly in a jar. A veteran of major IT infrastructure initiatives, including the Opal card rollout, Rik brings rock-solid discipline and experience to every project. His steady hand ensures websites are delivered on time, on budget, and to the highest standards.
Camille Gapol
Web Developer | Legion & WordPress Specialist
For the past 5 years at Click Click Media, Camille has been the guardian of Legion and custom WordPress modules – ensuring they’re reliable, reusable, and fast. Her development work powers seamless site performance and smooth campaign execution, giving clients the technical edge they need for scalable growth.
Website maintenance FAQs
Website upkeep often sparks a lot of questions about cost, timing, and what is actually included. We have answered the most common ones here, but if you are facing something specific, just ask.
How much does website maintenance cost in Sydney?
Most Sydney businesses invest from $395 + GST per month for website maintenance. This covers proactive monitoring, security updates, performance optimisation, and priority support. Ecommerce sites or enterprise platforms with complex integrations typically sit in the $600 to $1,200 per month range depending on traffic volume and security requirements. We provide a fixed-scope proposal after auditing your site so you know exactly what you are paying for.
How fast do you respond to website issues?
Critical issues are addressed immediately, 24/7. For standard support requests, most are actioned within hours during business days. We monitor all maintained sites around the clock and often resolve issues before clients even notice them. Unlike commodity providers, you will not wait days for a response or get bounced between departments. You speak directly with the developers who know your site.
Do you maintain WordPress, WooCommerce, and Shopify sites?
Yes, WordPress and WooCommerce are our core platforms. We also maintain Shopify stores, Webflow sites, and custom PHP applications. For WordPress specifically, we handle core updates, plugin management, theme maintenance, security hardening, and database optimisation. For WooCommerce sites, we ensure checkout flows, inventory systems, and payment gateways stay reliable during peak trading periods.
Can you help with content updates and landing pages?
Absolutely, content support is included in all maintenance packages. That covers everything from small copy changes and image swaps to full landing page builds for campaigns. We can also implement tracking events, form updates, and A/B testing configurations. Turnaround depends on complexity, but most content updates are completed within 24 to 48 hours. Larger builds are scoped separately with clear timelines.
Do you guarantee website uptime?
We design for near-100% uptime with SLA-backed monitoring. Exact guarantees depend on your hosting environment, but our standard target is 99.9% uptime. We use redundant infrastructure, automated failover, and 24/7 monitoring to catch issues before they cause downtime. When incidents do occur, we track Mean Time to Resolution (MTTR) and report on it monthly.
What reporting do you provide for website maintenance?
Monthly health reports with full transparency. Every report includes uptime logs, Core Web Vitals trends, security scan results, completed maintenance tasks, and a full changelog. We also include GA4 and Google Search Console highlights so you can see how technical health connects to traffic and conversions. Monthly strategy calls are included to discuss priorities and plan the next sprint of work.
Are website maintenance contracts long-term?
No lock-in contracts beyond the first 90 days. After that initial period, you can leave whenever you want. We do not hold clients hostage with annual commitments or make it difficult to migrate away. Our retention comes from the maintenance actually working and the support being responsive, not from contract clauses. You stay because it works, not because you are stuck.
Can you work with our in-house team or existing agency?
Yes, we integrate with your existing workflows and tools. Whether you have an in-house marketing team, a design agency, or internal developers, we collaborate through shared project management systems, Git repositories, and staging environments. We document everything we do and follow your deployment processes. Many clients use us as an extension of their team rather than a replacement for internal resources.
Ready to talk about your website maintenance needs?
Whether you need proactive security monitoring or ongoing performance optimisation, we are here to help. No sales pitch, just a straightforward conversation about what your site needs.
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We have been helping businesses thrive since 2008.
We’ve provided over 500,000 hours of technical engineering to brands big and small
