Web hosting that answers the phone

managed web hosting sydney infrastructure

Your website is not just a brochure. It is a revenue channel that needs to stay online, load quickly, and handle traffic spikes without breaking. That is exactly what our managed web hosting in Sydney delivers: Australian-based servers, proactive monitoring, and direct access to the same engineers who built your site.

We have hosted websites for Sydney businesses since 2008, from high-traffic eCommerce stores processing thousands of orders monthly to professional services firms where a single hour of downtime costs real money. Our hosting clients stay because the infrastructure works and they never get passed between departments when something needs attention. You talk to senior engineers who know your site, not offshore support reading scripts.

Why businesses choose CCM for web hosting

Choosing a managed web hosting provider is not about finding the cheapest server space. It is about finding a team you can rely on when your site goes down at 9pm on a Friday, or when traffic spikes during your biggest campaign of the year.

  • Founded in 2008: trusted by Australian businesses for more than 16 years.
  • Sydney-based support: local engineers who answer the phone, not offshore ticket queues.
  • 99.9% uptime guarantee: SLA-backed reliability with proactive monitoring around the clock.
  • 2025 Australian Web Awards Finalist: recognised in 3 categories for innovation, design, and technical excellence.
  • WordPress and WooCommerce specialists: hosting environments optimised for the platforms we build on.
  • Transparent reporting: monthly uptime logs, speed metrics, and security updates you can actually understand.
  • No lock-in contracts: stay because it works, not because you are stuck.
  • Direct engineer access: the same team that maintains your site handles hosting issues.

Who we help with managed hosting

Our hosting clients share one thing in common: they cannot afford for their website to be an afterthought. These are businesses where uptime directly affects revenue, reputation, or both.

  • Growth-focused SMEs who need reliable hosting without hiring an IT team.
  • eCommerce brands running on WooCommerce or Shopify where every minute of downtime is lost sales.
  • Professional services and healthcare practices where website reliability reflects on the business itself.
  • Multi-location businesses needing consistent hosting and management across several sites.
  • Marketing teams running campaigns where landing page speed directly affects ad performance and cost per click.

What good hosting actually looks like

website hosting performance dashboard

Success in web hosting is not complicated. Your site loads in under 2 seconds. It stays online when you run promotions. Security patches happen before hackers find vulnerabilities. And when something does go wrong, someone picks up the phone and fixes it.

The problem with most hosting providers is not their servers. It is their support. You submit a ticket, wait 48 hours, get a generic response, and nothing gets resolved. Meanwhile, your site is slow or broken and your customers are going somewhere else.

Our approach is different. Every hosting client has direct access to the engineering team that built their site. We monitor performance daily, not just when you complain. And we design hosting environments specifically for the platform your site runs on, whether that is WordPress, WooCommerce, or a custom PHP application.

How we deliver reliable web hosting

sydney web hosting server infrastructure

We build hosting environments with performance as the foundation. That means SSD storage, CDN integration through Cloudflare, and server-level caching designed for sub-2-second load times. Every site runs on infrastructure that scales with demand, so traffic spikes from campaigns or seasonal peaks do not slow things down.

Security is built in, not bolted on. Our hosting includes enterprise-grade firewalls, SSL certificates, DDoS protection, and daily malware scanning. We apply security patches proactively and monitor for threats around the clock. Combined with our website maintenance services, your site stays protected without you having to think about it.

What makes us different from commodity hosting providers is the support model. You will never be transferred to an offshore call centre or wait days for a response. When you need help, you speak directly with Sydney-based developers and engineers who already know your site. We send transparent monthly reports covering uptime, page speed, and any maintenance work completed.

Our hosting infrastructure and technology

We partner with Australian and global data centre providers to deliver hosting that is both reliable and fast for local visitors. Our standard hosting stack includes:

  • Australian server locations: reduced latency for Sydney, Melbourne, Brisbane, and regional visitors.
  • Cloudflare CDN integration: global content delivery for faster load times and DDoS protection.
  • SSD storage: faster read and write speeds compared to traditional spinning drives.
  • Server-level caching: Redis, Varnish, or LiteSpeed depending on your platform.
  • Staging environments: test changes safely before pushing to your live site.
  • Daily automated backups: stored offsite with one-click restore capability.

For WordPress and WooCommerce sites, we configure hosting specifically for those platforms. That includes PHP version management, database optimisation, and plugin compatibility testing as part of routine maintenance.

What is included in our managed web hosting

Every hosting package includes the fundamentals your site needs to perform reliably. There are no surprise fees for basics that should be standard.

  • Hosting setup and migration: we handle the technical move from your current provider.
  • SSL certificate: HTTPS security included and renewed automatically.
  • CDN integration: faster load times and improved security.
  • Daily backups: automated and stored securely offsite.
  • 24/7 uptime monitoring: we know when something breaks before you do.
  • Security stack: firewalls, malware scanning, and DDoS protection.
  • Monthly reporting: uptime stats, speed metrics, and completed maintenance.
  • Direct support access: speak to engineers, not call centre scripts.

Optional add-ons: email hosting, disaster recovery with extended retention, multi-site management, and priority SLA response times.

Latest reviews

Web hosting pricing

Most clients start from $35 + GST per month for standard managed hosting. Full managed service packages including website maintenance start from $395 + GST per month. Pricing depends on site complexity, traffic levels, and support requirements. We will recommend the right package after reviewing your site.

Meet our hosting team

Behind our managed web hosting is the same engineering team that builds and maintains websites for Sydney businesses every day. When you need support, you talk to developers who understand both hosting infrastructure and the application layer, not specialists who only know one side.

yuki saito

Yuki Saito

Senior Web Developer | Maintenance & Support

An award-winning developer and industry veteran, Yuki has spent the past 11 years at Click Click Media keeping client sites fast, secure, and squeaky-clean between releases. A true champion of uptime, he ensures that every site runs smoothly behind the scenes – delivering stability, performance, and peace of mind for clients.

edison cortina

Edison Cortina

Web Developer | Maintenance & Support

For the past 5 years at Click Click Media, Edison has been the quiet force behind reliable, issue-free websites. He focuses on proactive maintenance – patching today to prevent tomorrow’s problems – and is often the reason clients never face those dreaded “Friday night” outages. Edison’s steady support keeps sites secure, stable, and performing at their best.

rik allison

Rik Allison

Senior Manager | Website Projects

With 8 years at Click Click Media, Rik is known for getting complex builds live without the drama – scoping clean, shipping clean, and keeping scope creep firmly in a jar. A veteran of major IT infrastructure initiatives, including the Opal card rollout, Rik brings rock-solid discipline and experience to every project. His steady hand ensures websites are delivered on time, on budget, and to the highest standards.

nicolas wendell

Nicolas Wendell

Managing Director | Paladine Systems

Nicolas has been building custom software since leaving school, bringing a lifelong passion for development to every project. Before founding Paladine Systems, he ran his own video game studio and earned multiple accolades in network engineering. Known as a driving force in the custom software world, Nicolas combines deep technical expertise with visionary leadership – guiding Paladine in delivering innovative, enterprise-grade solutions.


Web hosting FAQs

We hear many of the same questions from businesses considering managed hosting. Here are direct answers to the most common ones. If something else is on your mind, just ask.

How much does managed web hosting cost in Sydney?

Standard hosting starts from $35 + GST per month. Full managed service packages including maintenance start from $395 + GST per month. Your actual pricing depends on site size, traffic volume, and the level of support you need. We will review your current setup and recommend the right package rather than upselling you on features you do not need.

Do you handle hosting migrations from other providers?

Yes, we handle the entire migration from start to finish. That includes auditing your current hosting, setting up a staging environment, testing everything before the switch, and managing DNS changes. Most migrations complete with zero downtime or a brief maintenance window during off-peak hours. You do not need to coordinate anything technical yourself.

Can you host multiple websites under one account?

Yes, multi-site hosting is standard for us. We host clients with anywhere from 2 to 20+ sites under centralised management. Each site gets individual monitoring and reporting, but you deal with one team and one invoice. This works particularly well for franchise networks, agencies managing client sites, and businesses with separate brands.

What security is included with your hosting?

Enterprise-grade security is included in every package. That covers firewalls, SSL certificates, daily malware scanning, DDoS protection, and 24/7 monitoring. We apply security patches proactively rather than waiting for something to break. For sites handling sensitive data or payments, we can implement additional hardening measures.

Do you support WordPress and WooCommerce hosting?

WordPress and WooCommerce are our core platforms. We configure hosting specifically for these applications, including PHP optimisation, database tuning, and caching layers designed for WordPress. For WooCommerce stores, we ensure the hosting can handle checkout traffic and inventory management without performance issues during peak periods.

Are your hosting contracts long-term?

No lock-in contracts beyond the first 90 days. After that, you can leave whenever you want. We do not hold clients hostage with annual commitments or make it difficult to migrate away. Our retention comes from the hosting actually working and the support being responsive, not from contract clauses.

How quickly do you respond to hosting issues?

Critical issues are addressed immediately. For standard support requests, most are actioned within hours during business days. We monitor all hosted sites 24/7 and often resolve issues before clients even notice them. Unlike commodity hosting providers, you will not wait days for a response or get bounced between departments.

What happens if my site goes down?

Our monitoring systems alert us immediately if your site becomes unavailable. We investigate and begin resolving the issue right away, usually before you even know there is a problem. You receive notification of what happened and what we did to fix it. We also conduct root cause analysis to prevent the same issue recurring.

Ready to talk about your hosting needs?

Whether you need to migrate from an unreliable provider or want hosting that actually supports your business growth, we are here to help. No sales pitch, just a straightforward conversation about what your site needs.

Latest Insights

18 September 2025 . Rik Allison
Regular WordPress maintenance keeps your site secure, fast, and scalable—protecting trust, SEO, and revenue while preventing costly downtime.
3 September 2025 . Jerry Zhang
Learn how Click Click Media’s hosting and optimisation stack turns your website into a true growth engine.
19 March 2025 . Amanda Decker
At Click Click Media, we know that building a strong online presence is crucial for any Australian business. With the end of the financial year (EOFY) fast […]
svg bg svg bg

We have been helping businesses thrive since 2008.

We’ve provided over 500,000 hours of technical engineering to brands big and small

silk laser clinics storefront image
CLIENT SINCE 2012
A long standing partnership spanning more than 10 years has seen the business grow from 2000 conversions to over 100k conversions per year.
SILK Laser Clinics
Ecommerce
australian skin clinics consultation
CLIENT SINCE 2023
Our custom booking system achieved over 75,000 confirmed bookings in its first year, while Google Ads campaigns grew from 2,000 to 70,000 annual conversions.
Australian Skin Clinics
Ecommerce
clear skincare site stills
CLIENT SINCE 2024
Through strategic re-platforming and optimisation, we achieved a 57% reduction in cost per sale, leading to an 81% revenue increase and 30% improvement in ROAS year-over-year
Clear Skincare
Ecommerce
jacobs creek landscape image
CLIENT SINCE 2022
Launched sophisticated multi-lingual site across 12 countries with age gating and region-dependent product control on Pantheon environment.
Jacob’s Creek
Retail
bathroom sales direct site stills
CLIENT SINCE 2023
Through website redesign and multi-channel marketing, BSD achieved over $3 million in year-over-year online revenue, leading to a $200,000 reduction in returns and substantial increases in sales.
Bathroom Sales Direct
Ecommerce
lj hooker apartment image
CLIENT SINCE 2023
Established strong local market presence through proprietary lead generation service for mortgage brokers.
LJ Hooker
Real Estate
blacktown building supplies home page
CLIENT SINCE 2010
Our 13-year partnership has helped scale their operation from 5-figure to 7-figure yearly revenue through comprehensive digital services.
Blacktown Building Supplies
Trade
motiv8sports school camp image
CLIENT SINCE 2019
Consistently achieved sold-out camps across multiple franchises through targeted Meta Ads campaigns.
Motiv8sports
Sports
mate mobile home page
CLIENT SINCE 2020
200% growth in sales and a headless website as fast as their NBN
Mate
Information Technology
wesfarmers health png logo white
pernod ricard png logo white
literacy planet png logo white
spy monkey png logo white
allied security png logo white
fox mowing png logo white
kangaroo courts png logo white
vocus png logo white
church road png logo white
prime pumps png logo white
hi-craft png logo white
the sporting base png logo white
zebra home png logo white
polygon png logo white
north lakes signs png logo white
ocular png logo white
chemdry png logo white
exploren png logo white
Back
NORWEST BUSINESS PARK
307, 29-31 Solent Circuit,
Norwest, NSW 2153
SYDNEY CBD
Level 35, Tower One International Towers
100 Barangaroo Avenue,
Sydney, NSW, 2000, Australia