Ecommerce web design that drives revenue, not just traffic

Since 2008, Click Click Media has built ecommerce websites for Sydney retailers, B2B suppliers, and growth-focused brands across Australia. Our in-house web design team handles strategy, UX, development, and ongoing optimisation under one roof, so your store launches faster and converts from day one.

We build on Shopify, WooCommerce, and custom platforms, with CRO-tested checkouts, fast load speeds, and the integrations your operations need. Most Sydney clients see measurable ROI gains within 90 days as performance compounds through ongoing testing and refinement.

Why Sydney businesses choose us for ecommerce website design

visual representation of the e-commerce website design process, board of elements and a wip design

Choosing an ecommerce web design agency is not about dashboards or design awards. It is about whether your store actually sells. Here is how we deliver:

  • Founded in 2008 with 17 years building high-performing ecommerce websites across Sydney and Australia.
  • Sydney-based agency with in-house designers, developers, and strategists working from our Norwest office.
  • ROI-focused builds where every ecommerce design is structured to increase sales and customer retention.
  • Proven results backed by case studies across retail, B2B, beauty, and trade industries.
  • 2025 Australian Web Awards Finalist recognised in 3 categories for design and innovation.
  • Conversion-focused UX with layouts designed to reduce friction and increase checkout completion.
  • Mobile-first builds optimised for speed, usability, and the devices your customers actually use.
  • No lock-in contracts because you own your store, your content, and your growth roadmap.

Who we help in Sydney

We work with businesses ready to invest in ecommerce that performs, not just exists. Our clients typically include:

  • Growth-minded retailers needing a storefront that scales with sales and handles seasonal spikes.
  • B2B suppliers and wholesalers requiring trade pricing, dealer portals, and complex freight rules.
  • Multi-location brands needing suburb-specific UX, click-and-collect, and inventory visibility across sites.
  • Established businesses in retail, health, beauty, trade supplies, and professional services ready to grow online revenue.

What success looks like

jerry, ux specialist and ecommerce design project manager

Success in ecommerce web design is not about building a store that looks attractive. It is about creating a platform that drives sales, scales with your growth, and avoids the common pitfalls that hold businesses back.

Our team delivers bespoke ecommerce web designs that balance creativity, usability, and conversion strategy. Every element is built with purpose: product pages that inspire confidence, checkout flows that reduce friction, and navigation that helps customers find what they need fast.

Designs are fully responsive, intuitive to manage, and structured for speed so your site performs well across all devices. We integrate SEO-friendly architecture, clean markup, and revenue-focused internal linking from the start. For a detailed breakdown of what makes homepages convert, see our homepage conversion checklist.

How we design high-performing ecommerce websites in Sydney

  • Conversion-first design and structure: Custom themes, single-intent landing flows, and UX patterns built to increase sales.
  • Targeting that drives buyers, not browsers: From localised SEO structures to audience-based retargeting, we keep your store in front of real customers across Sydney and beyond.
  • Creative and checkout experiences that convert: CRO-driven layouts, sub-2.5 second load speeds, message-matched product pages, and abandoned-cart recovery.
  • Integrations and scalability: Direct connections with CRMs, ERPs, and marketing tools so you avoid tech debt as you grow.
  • Measurement that matters: GA4, enhanced ecommerce tracking, and revenue-focused reporting you can actually trust.

What is included in our ecommerce website design

  • Ecommerce strategy and full site build (or rebuild)
  • Shopify, WooCommerce, or custom platform setup
  • CRO-tested design and UX patterns
  • Checkout optimisation and secure payment gateway setup
  • Mobile-first, fast-loading templates
  • CRM, ERP, and marketing platform integrations
  • Weekly optimisation and testing cadence
  • Transparent reporting and monthly strategy calls

Add-ons: Product photography, YouTube creative, dynamic feed optimisation, multi-location rollouts, B2B pricing portals.

Latest reviews

Our ecommerce website design timeline

Great ecommerce websites are not rushed. They are engineered for performance, conversion, and long-term growth. Our process balances momentum with precision, so you see progress early while building a platform that scales.

  • Weeks 1-2: Discovery and Planning: We audit your current site (if applicable), map your product catalogue structure, review competitors, and define your conversion goals. By the end, you have a clear roadmap, wireframes, and platform recommendation.
  • Weeks 3-6: Design, Build and Integrations: Your custom ecommerce design comes to life with responsive development, payment gateway setup, and integrations (CRM, ERP, inventory, shipping). You see previews and milestones along the way.
  • Weeks 7-10: Refinement, Testing and QA: Before launch, we stress-test checkout flows, optimise for Core Web Vitals, configure analytics tracking, and run mobile usability checks. Every product page, filter, and cart function is validated.
  • Weeks 11-12: Launch and Optimisation: Once live, we monitor user behaviour, identify CRO opportunities, and apply quick wins. You receive training on your CMS, performance dashboards, and a 90-day growth plan.

Complex builds with B2B portals, multi-location inventory, or ERP integrations may extend to 14-16 weeks. We provide a detailed timeline in your proposal.

Our ecommerce website design pricing

Starting points:

  • Standard ecommerce store: $25,000-$40,000
  • B2B portal or multi-location: $40,000-$60,000
  • Enterprise or custom platform: $60,000+
  • Ongoing management: from $1,200/month (no lock-in)

Every ecommerce website we build is designed to pay for itself through better conversions, higher average order values, and reduced operational friction. We build stores that sell, not just look good.

Pricing includes discovery workshops, custom UX/UI design, platform development, payment gateway setup, and integration with your existing systems. All work is handled by our in-house Sydney team.

All pricing is indicative and exclusive of GST. You will receive a transparent, itemised proposal after your free audit and discovery session.

Trial offer: FREE design concept + project quote (limited spots; offer terms apply).

Last updated: January 9, 2026

Results, not promises

More wins on our case study page.

SILK and ASC: Beauty Ecommerce Redesign

 

Challenge: The existing store had strong products but poor mobile UX, slow load times, and a checkout flow that frustrated customers, leading to high cart abandonment.

Solution: We redesigned the entire WooCommerce store with a mobile-first approach, simplified the checkout to three steps, and implemented product filtering that matched how beauty shoppers actually browse.

Result: 2x conversion rate within the first quarter, with mobile revenue increasing 156%.

 

See the full SILK and ASC case study.

silk laser logo

Blacktown Building Supplies: Trade Ecommerce Platform

 

Challenge: As a regional trade supplier, BBS needed an ecommerce platform that could handle complex product catalogues, trade pricing tiers, and click-and-collect workflows for busy tradies across Western Sydney.

Solution: We built a WooCommerce store with custom B2B pricing rules, real-time stock visibility across locations, and a streamlined quote-to-order workflow that reduced admin time.

Result: Online orders now account for 35% of total revenue, with average order value 22% higher than in-store purchases.

 

See the full Blacktown Building Supplies case study.

blacktown building supplies logo

Meet our ecommerce web design team

Our ecommerce team builds stores that sell. Every project gets a dedicated designer, developer, and strategist working together to deliver a platform that works for your customers and your operations.

jose marie de guzman

Jose Marie De Guzman

Senior Manager | Website Design

With 11 years at Click Click Media, Jose has shaped the look and feel of countless high-performing websites. He’s known for designing pages that make “Book Now” feel inevitable – where every pixel has a purpose. Jose’s exceptional focus on crafting beautiful, intuitive experiences ensures that design isn’t just eye-catching, but also guides visitors seamlessly toward action.

belinda baynes

Belinda Baynes

Senior Manager | Design & Creative Specialist

For the past 7 years at Click Click Media, Belinda has shaped the look and feel of countless high-performing campaigns. Her designs sit at the intersection of brand and conversion – beautiful, fast, and built to excel in PPC and SEO environments. As a seasoned creative specialist, Belinda ensures every layout not only captures attention but also drives measurable results for clients.

rik allison

Rik Allison

Senior Manager | Website Projects

With 8 years at Click Click Media, Rik is known for getting complex builds live without the drama – scoping clean, shipping clean, and keeping scope creep firmly in a jar. A veteran of major IT infrastructure initiatives, including the Opal card rollout, Rik brings rock-solid discipline and experience to every project. His steady hand ensures websites are delivered on time, on budget, and to the highest standards.

jerry zhang

Jerry Zhang

Project Manager | Design & UX Specialist

For the past 4 years at Click Click Media, Jerry has been dedicated to crafting seamless user experiences. A qualified UX professional, he maps user journeys, collects insights through surveys, and engages stakeholders to uncover friction points. If a form field doesn’t earn its keep, Jerry cuts it – streamlining experiences to be intuitive, efficient, and conversion-focused.


Ecommerce website design Sydney FAQs

We get asked these questions every week from Sydney businesses considering an ecommerce build or rebuild. If yours is not covered, reach out and we will give you a straight answer.

How much does ecommerce web design cost in Sydney?

Most Sydney ecommerce builds start from $25,000 (excl. GST), with ongoing management from $1,200 per month after the first 90 days. Your final price depends on platform choice, number of products, custom integrations, and whether you need B2B features like tiered pricing or dealer portals.

We provide a detailed, itemised proposal after your free audit so you know exactly what you are paying for and why. No hidden fees, no surprise invoices.

Should I choose Shopify or WooCommerce for my store?

It depends on your business model and technical needs. Shopify suits brands wanting a managed, all-in-one platform with lower upfront complexity. WooCommerce offers more flexibility for custom functionality, B2B pricing structures, and complex integrations with existing systems.

We build on both platforms and can recommend the right fit after understanding your product catalogue, growth plans, and operational requirements. For a deeper comparison, see our WordPress vs Shopify guide.

How long does an ecommerce website take to build?

Most ecommerce projects take 8 to 12 weeks from kickoff to launch. Weeks 1-2 cover discovery, audits, and design previews. Weeks 3-6 focus on design, development, and integration setup. Weeks 7-12 handle testing, launch, and early optimisation.

Complex builds with custom B2B portals, multi-location inventory, or ERP integrations may extend to 14-16 weeks. We provide a detailed timeline in your proposal so you can plan accordingly.

Do you optimise ecommerce stores for mobile?

Every build is mobile-first. We design for the device most of your customers actually use, then scale up for desktop. This means touch-friendly navigation, fast load speeds under 2.5 seconds, and checkout flows tested for thumb-friendly completion.

Mobile accounts for over 60% of ecommerce traffic in Australia, so getting this right directly impacts your revenue.

Can you integrate with my existing business systems?

We connect ecommerce platforms with CRMs, ERPs, accounting software, and marketing tools. Common integrations include Xero, MYOB, HubSpot, Klaviyo, and warehouse management systems.

During discovery, we map your current tech stack and recommend integrations that reduce manual work and improve data accuracy. All integrations are scoped and priced transparently in your proposal.

What ongoing support do you provide after launch?

We offer month-to-month management packages starting from $1,200 per month. This includes performance monitoring, CRO testing, security updates, and priority support. You also get monthly strategy calls to review results and plan improvements.

No lock-in contracts means you stay because the results justify it, not because you are stuck.

Ready to build an ecommerce store that sells?

Your business deserves an ecommerce team that cares about revenue as much as you do. We turn your goals into growth through custom builds, continuous optimisation, and honest advice.

Latest Insights

18 September 2025 . Jerry Zhang
A mobile-first UX redesign for SILK & ASC doubled purchases and boosted conversions.
24 April 2025 . Jerry Zhang
Bathroom Sales Direct (BSD) is a leading Australian bathroomware retailer making waves for its commitment to quality, affordability, and convenience. From […]
14 April 2025 . Jerry Zhang
We’re proud to announce that three of our website projects have made it to the finals of the 2025 Australian Web Awards — a major milestone for our team and a […]
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We have been helping businesses thrive since 2008.

We’ve provided over 500,000 hours of technical engineering to brands big and small

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A long standing partnership spanning more than 10 years has seen the business grow from 2000 conversions to over 100k conversions per year.
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Our custom booking system achieved over 75,000 confirmed bookings in its first year, while Google Ads campaigns grew from 2,000 to 70,000 annual conversions.
Australian Skin Clinics
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Through strategic re-platforming and optimisation, we achieved a 57% reduction in cost per sale, leading to an 81% revenue increase and 30% improvement in ROAS year-over-year
Clear Skincare
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Launched sophisticated multi-lingual site across 12 countries with age gating and region-dependent product control on Pantheon environment.
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CLIENT SINCE 2023
Through website redesign and multi-channel marketing, BSD achieved over $3 million in year-over-year online revenue, leading to a $200,000 reduction in returns and substantial increases in sales.
Bathroom Sales Direct
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CLIENT SINCE 2023
Established strong local market presence through proprietary lead generation service for mortgage brokers.
LJ Hooker
Real Estate
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CLIENT SINCE 2010
Our 13-year partnership has helped scale their operation from 5-figure to 7-figure yearly revenue through comprehensive digital services.
Blacktown Building Supplies
Trade
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CLIENT SINCE 2019
Consistently achieved sold-out camps across multiple franchises through targeted Meta Ads campaigns.
Motiv8sports
Sports
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200% growth in sales and a headless website as fast as their NBN
Mate
Information Technology
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NORWEST BUSINESS PARK
307, 29-31 Solent Circuit,
Norwest, NSW 2153
SYDNEY CBD
Level 35, Tower One International Towers
100 Barangaroo Avenue,
Sydney, NSW, 2000, Australia