Digital Marketing Agency in Norwest
Click Click Media is a full-service digital marketing agency based at Norwest Business Park in Sydney, serving Hills District businesses and national franchise networks since 2008.
- SEO, Google Ads, web development and AI SEO under one roof at Unit 307, 29-31 Solent Circuit
- Google Premier Partner since 2014, in the top 3% of Australian agencies
- Month-to-month, no lock-in, rated 4.9 stars on Google
Based in Norwest, not just ranking for it
Our office is Unit 307, 29-31 Solent Circuit, Lakeside Corporate Centre, in the middle of Norwest Business Park and close to Norwest Metro Station. Everyone works from this one office. Your SEO specialist and your web developer are having lunch together, not sending tickets across time zones. We have been building and marketing Australian businesses since 2008. Today the whole team works from Norwest, having moved into Lakeside Corporate Centre in 2024 after outgrowing the previous Bella Vista office.
We used to have templated suburb pages too. We deleted them. This is the only local page we publish, because it is the only one we can fill with work you can actually check: real Norwest clients, real Hills District campaigns, real numbers with sources.
As a Google Premier Partner since 2014 (top 3% of Australian agencies) and a Semrush Certified Agency Partner, we do our best work for businesses where marketing is a serious line item: multi-location operators, franchises and high-spend service businesses that need one senior team across search, paid media and the website itself. No lock-in contracts. If we are not the right fit, we will say so on the first call.
Norwest and Hills District work you can check
Local proof should be checkable, not claimed. Everything below is published on this site with the client named.
- Norwest Respiratory & Sleep Disorders and Norwest Strata Management: two Norwest businesses whose websites we designed and built here in the office. The screenshot beside this section is one of them.
- Benchmark Sleep Services: we rebuilt the website behind eight clinics, including Bella Vista, the suburb next door. Read how we rebuilt the eight-clinic Benchmark Sleep Services website.
- A Hills District handyman business competing against larger multi-trade companies in suburb-level searches across Castle Hill, Baulkham Hills and Kellyville, using targeted local citation and link building: eight relevant backlinks from community sites and industry directories.
- Blacktown Building Supplies: a Western Sydney client since engagement. Read how Blacktown Building Supplies grew online revenue 2,000%+.
The same team runs national franchise networks, and the biggest numbers on this page belong to them. The point of the list above is not that the clients are big. It is that they are here.
Who we help
The team works with businesses across Sydney and nationally, but this page is written for the buyer CCM is best placed to serve from Norwest: the business where marketing spend is significant and the next agency decision actually matters, whether it is based here in The Hills Shire or on the other side of the country.
What we run from the Norwest office
Full service means the channels actually talk to each other. Everything below is delivered in-house from this office, by the team you meet in the first conversation.
SEO and local SEO
The organic search discipline that took Aussie Home Services from 216 to 860 ranking keywords. As a Norwest-based SEO agency, we run map-pack and organic campaigns for Hills District businesses from this office. Our Norwest local SEO team handles the suburb-level groundwork. More on our SEO services.
Google Ads and paid media
More than $115M in managed ad spend as a Google Premier Partner. For Norwest businesses and Hills District companies running Google Ads, campaigns are managed from this office with the same data-first approach that took Bathroom Sales Direct’s conversions up 1,771%. The full scope is on the Google Ads management and PPC campaigns service pages.
Web design and development
The websites are built here too, including the two Norwest client sites above. For Norwest businesses needing a redesign or custom build, the development work is done in-house at Lakeside Corporate Centre. For multi-location businesses, Locations Plus generates genuinely local location pages at network scale. It is the platform behind the Jim’s Group result below. More on our web design and development services.
AI SEO
AI Overviews now appear above organic results for many queries, and buyers increasingly use ChatGPT directly for recommendations before visiting any website. Our AI SEO service earns brand citations in both, built on the same organic foundations rather than treated as a separate channel.
Content marketing and social advertising round out the mix: the content that earns rankings and AI citations is produced as part of the SEO work rather than sold as a separate retainer, and our paid social team runs Meta and Instagram campaigns from the same office.
Why businesses work with us
As a digital marketing agency in Norwest serving the Hills District, CCM’s record is published and checkable. No adjectives, just the numbers. Every line below links to its source or is published on our track record.
- Google Premier Partner since 2014: held continuously, top 3% of Australian agencies.
- Semrush Certified Agency Partner: the Shopify, HubSpot and Klaviyo partner badges are on the same profile.
- NSW Government registered supplier and Australian Web Industry Association member.
- 92% client retention and a 4.9-star rating on Google, built on multi-year engagements.
- 2024 Google Agency Excellence Awards finalist (Online Sales) and 2025 Australian Web Awards finalist in three categories.
- In business since 2008: one team, everyone under the one roof in Norwest Business Park.
Latest reviews
What the first 90 days look like
No mystery process diagrams. This is the actual sequence, and you can walk into the office at any point in it.
A conversation, not a pitch deck.
Come in to Lakeside Corporate Centre or jump on a call. We audit what you are currently running: search, paid, website, tracking, and give you a straight answer about where the opportunity is and whether we are the right team for it.
If we are not the right team, you hear that in the same meeting. The audit is free either way.
Foundations and a plan with a price on it.
Measurement first: analytics, conversion tracking and baseline reporting are fixed before anything gets scaled. You receive a roadmap ranked by impact, with pricing attached to each phase and a clear line where work stops and waits for your approval.
Build, launch, report.
Campaigns go live and pages ship. Every month you get a report written by the person doing the work: wins, misses and the focus for next month, in plain language.
You will be speaking with the senior strategist who runs your account, not an account manager relaying messages.
Compound, quarter by quarter.
Quarterly strategy sessions, expansion of what is working, and the slow compounding that month-to-month terms force us to earn. Our track record is published.
How pricing works
There is no one-size retainer published on this page, because local SEO for a Castle Hill trade business and national Google Ads for a franchise network are not the same engagement.
What we will commit to in writing: every proposal is fully itemised and scoped per channel, pricing is agreed before work starts, and everything runs month-to-month with no lock-in contracts. The proposal comes after a free audit of what you are currently running, so the numbers are grounded in your situation rather than a rate card. Each of our service pages publishes more detail on how its engagements are scoped.
All pricing excludes GST. You will receive a custom proposal for your business after your free audit. Month-to-month, no lock-in, no minimum term.
FREE Digital Marketing Audit & Discovery Session
Limited spots | Offer terms apply
Last updated: August 19, 2026
Multi-location proof, with numbers
Three engagements that match the buyer this page is written for. Every figure below is published in the linked case study. For the full library across every vertical, see our client results library.
Jim’s Group
National franchise network
Motiv8sports
Sports franchise network, Australia
Blacktown Building Supplies
Building supplies, Western Sydney
Meet the team behind the work
Andrei, York and Keely run search and AI visibility day to day. Phil has watched every Google algorithm shift from Florida to AI Overviews. Amanda runs Client Services so the work actually ships. All in-house, all from the Norwest office. Come in and meet them.
Andrei Jach
Senior Manager | SEO & Analytics Specialist
Andrei has worked in digital marketing for over 15 years, seven of them at Click Click Media. He runs the SEO and analytics practice: technical audits, schema implementation, Search Console interpretation, and reporting that connects search performance to business outcomes. When a site loses rankings for a reason no one can identify, Andrei is the one who finds it.
York Feix
Senior SEO Manager | On-page & Off-page Specialist
York has 12 years in SEO and works on the layer most agencies underinvest in: the architecture underneath rankings. His focus is entity building, internal link structure, and digital PR. He wrote the internal linking framework CCM applies across client accounts. His off-page work targets authority signals that compound over time rather than spike and fade.
Keely Murphy
SEO Coordinator
Keely joined CCM in 2025 after a career in journalism and freelance writing. She holds a BA in Literature from Newcastle University in England. The SEO content she produces reads as it should: written for a person rather than a crawler, structured to match search intent, and specific enough to be useful once the reader lands. She handles content research, structure, and copy across SEO campaigns.
Phillip Wendell
Managing Director | Click Click Media
Phil has led Click Click Media since the beginning. His background is engineering, which shows in how the business runs: every engagement has a defined process, every claim in a client report has a source, and strategy decisions are tested against data before they go to a client. He has worked closely with over 20 long-term accounts and has been present for every significant algorithm shift from Florida to AI Overviews. When a plan needs pressure-testing, Phil reviews it.
Amanda Decker
General Manager | Client Services
Amanda has been at Click Click Media since 2015 and runs Client Services across the agency. Her background is in Google Ads and PPC, which means she understands the work well enough to spot a problem before the client does. She manages priorities, communication, and campaign delivery with a precision that keeps launches on time. If something is scheduled for Friday, it ships on Thursday.
Norwest digital marketing FAQs
Real questions Hills District business owners ask before working with us. If yours is not here, call 1300 781 961 and ask it.
What does Click Click Media do?
Click Click Media is a full-service digital marketing agency based at Norwest Business Park in Sydney. The team delivers SEO, Google Ads and paid media, web design and development, and AI SEO from one in-house office. CCM has operated since 2008 and holds Google Premier Partner status, placing it in the top 3% of Australian agencies.
Where exactly is your office in Norwest?
Unit 307, 29-31 Solent Circuit, Norwest New South Wales 2153, inside Lakeside Corporate Centre in Norwest Business Park, close to Norwest Metro Station (get directions on our Google Business Profile).
The whole team works from this one office. Meetings are by appointment: call 1300 781 961 or use the form on this page.
Do you only work with Norwest and Hills District businesses?
No. The office is in Norwest and a meaningful share of our clients are in the Hills, but we run campaigns Sydney-wide and nationally, including franchise networks like Jim’s Group and Motiv8sports, which grew from 3 locations to 31 during our engagement.
Being local matters most for the working relationship: you can sit in the room with the people doing the work.
Can we meet in person before committing to anything?
Yes. The first conversation is usually at our office or a video call, whichever suits. There is no paperwork before the first conversation and no obligation after it.
We audit what you are currently running and give you a straight answer about whether we can help. If we are not the right fit, we say so and point you somewhere better suited.
What do you actually deliver in-house?
SEO, Google Ads and paid media, web design and development, AI SEO and conversion optimisation: all delivered from the Norwest office. The people doing the work sit in the same room as the people you talk to.
Start with the service pages: SEO, Google Ads and PPC, web development and AI SEO.
What results have you produced for multi-location businesses?
The published numbers: Jim’s Group: leads doubled with cost per lead down 75% in four weeks. Motiv8sports: 3 locations to 31 over the engagement. Pro-Cut: leads up 600%. Each figure links to a full case study.
Multi-location work is a specific discipline: per-location visibility, network-level reporting, and location pages that are genuinely local rather than templated.
How much does digital marketing cost with Click Click Media?
There is no honest single number without scope: a Hills trade business on local SEO and a national ecommerce brand on Google Ads are different engagements. Working with a digital marketing agency in Norwest means you can come into the office, meet the team, and see the work before signing anything. Every proposal is itemised, priced before work starts, and month-to-month with no lock-in contracts.
The starting point is a free audit of what you are currently running, followed by a custom proposal grounded in your situation. All pricing excludes GST.
How long until we see results?
It depends on the channel, and we will tell you which applies to you before you spend a dollar. Paid campaigns produce data from the first week: Jim’s Group saw cost per lead drop 75% inside four weeks. SEO compounds: meaningful movement typically builds over months, not days, and anyone promising overnight rankings is selling something else.
The first 90 days section above shows exactly how we sequence it.
Not sure where to start?
Tell us what is happening and we will tell you what we would do about it.
- 100% Australian team
- No lock-in contracts
Google Rating – 4.9 rating